1. Introduction
Qriova respects your privacy and aims to handle personal information responsibly. This Privacy Policy explains the types of information that may be collected when you use Qriova and how that information may be used.
By using Qriova, you acknowledge that information may be processed as described in this policy, subject to applicable law.
2. Information We May Collect
Depending on how you use Qriova, we may collect or receive the following categories of information.
Account Information
- Name or account name.
- Email address.
- Password information stored in protected hashed form.
- Account creation and account status information.
- Email verification information.
Subscription Information
- Subscription plan.
- Subscription status.
- Subscription dates.
- Payment and billing-related identifiers provided by the payment processor.
Payment card details are processed by the applicable payment provider and are not intended to be stored directly by Qriova as complete card numbers.
QR Code Information
If you create and save QR codes through your Qriova account, we may store information associated with those QR codes, such as:
- QR code name.
- QR code type.
- Destination URL or encoded information.
- Customization settings.
- Dynamic QR code configuration.
- Expiration or scan-limit settings.
- Creation and modification dates.
Usage and Analytics Information
For dynamic QR codes and related analytics features, Qriova may process information associated with QR scans, which may include:
- Date and time of a scan.
- IP address information in protected or hashed form where applicable.
- Browser information.
- Operating system information.
- Device-related information.
- Referrer information when available.
- Approximate geographic information when such information is available through the relevant service.
Support Information
If you contact Qriova, we may receive the information you provide, including your name, email address, message and information necessary to respond to your request.
3. How We Use Information
Information may be used for purposes such as:
- Providing and operating Qriova services.
- Creating and managing user accounts.
- Verifying email addresses.
- Processing subscriptions and payments.
- Providing customer support.
- Operating dynamic QR codes.
- Providing analytics and reporting.
- Preventing fraud, abuse and unauthorized activity.
- Maintaining the security of the service.
- Improving the reliability and functionality of Qriova.
- Complying with applicable legal obligations.
4. Passwords and Security
Qriova is designed to store account passwords using password hashing rather than storing passwords in plain text.
However, no online service can guarantee absolute security. You should use a unique password and protect your account credentials.
5. Payment Processing
Paid subscriptions may be processed through third-party payment providers such as Stripe.
When you make a payment, the payment provider may collect and process payment information according to its own privacy policy and terms.
Qriova may receive limited payment-related information needed to identify and manage your subscription.
6. Email Communications
Qriova may send transactional emails required to operate your account, including:
- Email verification messages.
- Password reset messages.
- Account-related notifications.
- Subscription-related messages.
- Support responses.
These communications are necessary for certain functions of the service.
7. Cookies and Similar Technologies
Qriova may use cookies, sessions, local storage and similar technologies to operate features such as authentication, account sessions, security and usage controls.
Some third-party services may also use cookies or similar technologies when integrated with Qriova.
For more information, see our Cookie Policy.
8. Analytics
Qriova may use analytics technologies to understand website usage, measure performance and improve the service.
Analytics information may include pages visited, approximate location, device information, browser information, traffic sources and similar technical information.
9. Dynamic QR Scan Data
When a user scans a dynamic QR code, Qriova may process technical information necessary to perform the redirect and provide analytics to the QR code owner.
Where supported, certain identifiers such as IP addresses may be stored in hashed form rather than as directly readable IP addresses.
QR code owners are responsible for ensuring that the destinations and campaigns they operate through Qriova comply with applicable privacy and data protection requirements.
10. Information Sharing
Qriova may share or provide access to information with service providers when reasonably necessary to operate the platform.
Examples may include providers for:
- Hosting and infrastructure.
- Payment processing.
- Email delivery.
- Security and fraud prevention.
- Analytics and performance monitoring.
- Technical support.
Information may also be disclosed when required by law, legal process, or to protect the rights, security and integrity of Qriova, its users or others.
11. Data Retention
We may retain information for as long as reasonably necessary to provide the service, maintain account records, process subscriptions, resolve disputes, prevent abuse, comply with legal obligations and maintain legitimate business records.
Retention periods may vary depending on the type of information and the purpose for which it was collected.
12. Account Deletion
If account deletion functionality is available, you may use the available account controls or contact Qriova support for assistance.
Some information may need to be retained for legitimate purposes such as legal compliance, fraud prevention, financial records or dispute resolution.
13. Your Privacy Rights
Depending on your location and applicable law, you may have rights relating to your personal information, which may include rights to:
- Request access to certain personal information.
- Request correction of inaccurate information.
- Request deletion where legally applicable.
- Object to or restrict certain processing.
- Request a copy of certain information.
- Withdraw consent where processing is based on consent.
To make a privacy-related request, contact:
14. Children's Privacy
Qriova is not intentionally designed to collect personal information from children who are not legally permitted to use the service in their jurisdiction.
If you believe a child has provided personal information to Qriova without appropriate authorization, please contact us.
15. International Data Processing
Because Qriova may use hosting and service providers located in different countries, information may be processed or stored in locations outside your country, subject to applicable legal requirements and safeguards.
16. Third-Party Websites
QR codes created through Qriova may direct users to third-party websites or services.
Qriova does not control the privacy practices of those external websites. You should review the privacy policy of any third-party service you visit.
17. Security Incidents
If Qriova becomes aware of a security incident that requires notification under applicable law, we will take appropriate steps consistent with the applicable legal requirements.
18. Changes to This Privacy Policy
This Privacy Policy may be updated when our services, technologies, legal requirements or privacy practices change.
The latest version will be published on this page with an updated effective date.
19. Contact Us
If you have questions about this Privacy Policy or want to make a privacy-related request, please contact:
You can also visit our Contact Us page.